Cancellation & Modification Policy

Cancellation & Modification Policy

Cancellation Window

Orders can only be canceled or modified within 2 hours of placement. After this window, orders are locked for processing and cannot be changed.

How to Request a Cancellation or Modification

Contact us immediately at support@babysmilies.com with:

• Your order number
• The change you'd like to make (cancel, change size, change address, etc.)

We'll confirm once your request has been processed.

Important Notes

• Requests made after 2 hours cannot be guaranteed, as the order may already be in production or shipped.
• If your order has already shipped, please refer to our Refund Policy for return instructions.
• During peak seasons (holidays, sale events), processing may begin sooner — please contact us as quickly as possible.

Refund for Canceled Orders

If your cancellation is approved, a full refund will be issued to your original payment method within 5–7 business days.

By placing an order on BabySmilies, you acknowledge and accept these terms.

Questions? Contact us at support@babysmilies.com.